Expert Insights – Healthcare

Dr. Hassa Saif Al Mazrouei

“Patient experience strategies will need to be more focused on culture-wide change that can be measured and analyzed in the future.” How would you describe the dynamic change in patient experience, ow...

Dr. Raza Siddiqui

“Innovation and empathy are at the forefront of this shift. We’re seeing an unprecedented integration of digital technologies that not only enhance patient engagement and access but also empower patie...

Alice Yammine Boueiz

“Innovation can enable personalized care delivery tailored to individual patient preferences, values, and circumstances. Technologies such as artificial intelligence and predictive analytics can analy...

Amna Hamad Al Mesafri

“In healthcare, transformative empathy can drive innovation by leading to the development of technologies and practices that more closely align with the actual needs and experiences of patients.” Coul...

Dr. Mohammed Smadi

“Achieving positive outcomes starts with successfully having the patient find where they are going and arrive on time.” How do you perceive the significance of 2024 as “The Year of Patient Exper...

Manuel Carvalho

“Transformative Empathy is one of the pillars of Patient Experience, where we bring innovation into the core of healthcare provision, but meeting the specific ways patients feel “at home” while receiv...

Dr. Majeda Afeef Al-Ruzzieh

“Empathy serves as the foundation for driving innovation in healthcare practices, fueling innovation in the healthcare system by enabling personalized care solutions tailored to patients’ unique...

Danny Hage

“If you build your medical insurance packages based on the principles of Value-Based Healthcare with clear focus on value for money, Healthcare providers will be supported and funded to deliver the ap...

Dr. Ahmad Al Khayer

“Currently, there are more options and better solutions in healthcare.. These are pushing the experience to higher levels. The changes will stay and will further improve and will leave a positive impa...